Frequently
Asked Questions

Your ticket includes festival entry, ALL cheese tastings, ALL Pinot Noir tastings, a complimentary cooler bag to keep your purchases at the perfect temperature, a premium wine glass for tastings, a custom wine tote bag for your wine loot and a $25 wine credit thanks to our major sponsor, Vinomofo!*Terms and conditions apply

We recommend booking early as session numbers are limited. Tickets are $59 plus booking fee, and each session fills up quickly given the popularity of this event.

Only if there are tickets remaining. Most sessions sell out in advance as we cap numbers to ensure everyone has a great experience. We strongly recommend purchasing tickets ahead of time to avoid missing out.

This is always a tough one. While the answer is a non-discriminatory "yes", our events can be busy, loud and hectic, so they may not be ideal for little people. We suggest organising a babysitter and enjoying a day off — we'll bring the wine.

No. All children under the age of 18 are free but must be accompanied by an adult at all times.

Yes. As alcohol is served at the event, valid ID may be required. The event is open to all ages; however, children must be accompanied by a parent or legal guardian at all times. You must be over 18 to consume alcohol. Please bring a valid form of identification on the day (passport or driver's licence).

No. This is a cashless event. We accept VISA, Mastercard, EFTPOS and AMEX. A small transaction fee may apply depending on the event and payment provider.

Refunds are not available for this event. If the event is postponed due to unforeseen circumstances, tickets will be transferred to the new dates. If you're unable to attend the new dates, a refund will be offered. If you need to resell your ticket, please use the official Humanitix resale function. Do not use Facebook Marketplace or unofficial resale platforms.

Please shoot us an email at hello@mouldxpalooza.com or our friendly staff will be able to locate your ticket at the door with your contact details.

An automated email is sent immediately after purchase. If you haven't received it: • Check your spam or junk folder • Ensure the correct email address was entered at checkout If you still can't find it, contact us and we can resend your confirmation. Don't worry — your order will still be in our system. Please note: • Only the original ticket purchaser can manage the order, including name changes or resale • If someone else purchased your ticket for you, you won't see the "manage order" option If you need to sell a ticket that was purchased on your behalf, please contact the person who bought it.

Nope! Tickets can be scanned directly from your phone. There will be a QR code for each ticket in an email from Humanitix.

This event can sell out pretty quick so the best way to avoid disappointment is to get in early. Please be very careful when buying tickets off others on Facebook as scammers make it their full time job to find people looking for tickets to events that have sold out and they target Facebook Event Pages. Tixel is a safe way to purchase resale tickets online and is very easy to use.

Absolutely! In addition to cheese and pinot, you can grab tipples from various bars featuring a selection of wines, spirits, beer, and cocktails. Plus an expanded lineup of independent producers selling salami, honey, crackers, pastes, and other small-goods.

We've got you covered! There's a wide range of drinks available including beer, cocktails, spirits, and non-alcoholic options. You can also focus on the cheese-adjacent products like salami, honey, and crackers.

Creating a safe, welcoming and non-intimidating environment is what we're all about. Any inappropriate behaviour—whether intoxicated or not—that is dangerous to yourself or others will not be tolerated. We operate a strict no-tolerance policy and reserve the right to take appropriate action, including removal from the venue. All bars close 15 minutes prior to the end of each session to comply with licensing and venue regulations. Please be understanding.

If you have any other questions about MOULD x PINOT PALOOZA 2026 or can't find what you're looking for above, please don't hesitate to get in touch with our team via the Contact Us page or email us at hello@mouldxpalooza.com. Allow up to 48 hours for a response during busy periods.